Alfonso Martinez

Multilingual (Spanish, English and Portuguese). Dedicated and proactive professional with 11 years of
experience in customer service in a dynamic and multicultural environment; focused in providing a
memorable experience overcoming the customer expectation by teaching foreign languages, sales and
serving customers in the most awarded airline in the World based in the Middle East. Worked in an
under pressure and international work environment; good skills in decision-making and result oriented;
positive and charismatic person. Open to relocation on a global level.